You can customize the way your Portal Pages will appear in your Portals Manager. This provides a clean and orderly look to your Portals Manager and makes it easy for your users to find the forms they're looking for. 
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To customize your portal pages you can click on the gear icon to the right of the toggle switch and will see a variety of ways you can customize the view of your portals:
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Available Customizations in each Portal Page:
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​Header - This is where you can customize the main page and title of your Portal Page and also any of the navigations:
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​Rich Text - This allows you to add a custom Welcome Letter to your Portal Page:
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​Forms - This is where you can customize what information is included with your forms including things like the Due Date or Estimated Time to Complete:
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Folders - From here you can choose to show subfolders below your parent folder, and if the folders should be shown in a List View instead of a Tile View:
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​Add-ons - There are a variety of available add-ons including adding resources like links to other important pages and email address for questions:
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Announcements - Under the Add-ons section you can also have Announcements appear either directly in the center of the page or as a bar or banner on the page and you can even include links to forms to remind users to complete a particular application:
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​CTA - This feature allows you add clickable buttons with links to other pages or files as part of our Service Center Showcase.
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